News & Insights2021-02-28T18:20:30+00:00

NEWS & INSIGHTS

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Broadway, For Today…and Tomorrow

Who are we at Broadway Insurance? Broadway Insurance is a fast-growing and agile advisory firm enabling entrepreneurs, companies, and high-net-worth individuals to make their aspirations possible. Our blueprint for Broadway is intentionally different, and we are always looking for talented individuals who share our passion for being disruptive. We actively look for ways to improve our service for our customers to bring you the best-in-class products and insight to help protect your company, your family, your assets, your employees, and your future. We’re ambitious and we offer more than just specialist insurance broking and risk management advice and brokerage. As

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Healthcare Insurance Market: What To Expect In 2024

Due to rising medical inflation costs and the number of claims insurers are seeing, the healthcare market finds itself in a bit of a difficult place at the moment.  Because of this, it’s important to listen to the specific needs of the client, help them understand the market, explain products available, including the promotion of relevant additional benefits effectively and regularly. With this in mind what we are increasingly seeing is many large and complex clients searching for an advisor who is almost an extension of their HR Team - someone who can provide the support and guidance required to implement and develop their health and wellbeing strategy long term. To examine this in

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Off-Road: Theft, Insurance And The Evolving Car Market

Eagle-eyed readers of this 'blog' may recall an article written a couple of years ago by my colleague Eleanor Moore, Broadway's Director of Private Clients. It described how some insurers were so alarmed at the rate of car thefts in the UK that they had started to refuse to cover some of the country's most popular four-by-four and Sports Utility Vehicles (SUVs). Sadly, the situation has not improved since. In fact, the latest crime data issued by the Office for National Statistics (ONS) late last month illustrated that the theft of vehicles continues to accelerate. During the 12 months to

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Broadway Crowns “Remarkable” Year With National Insurance Award Win

Broadway Insurance Brokers has crowned a "remarkable" year by picking up a prestigious insurance industry award. The firm, which launched less than three years ago, collected the Commercial Lines Specialist Broker of the Year title at the National Insurance Awards. It comes only weeks after Broadway revealed that it had doubled the number of employees and clients in the space of a year and increased the amount of Gross Written Premiums (GWPs) which it generates more than threefold over the same period. Earlier this week, its Director of Private Clients, Eleanor Moore, was also named as one of the UK insurance

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Broadway Director Named One Of Insurance Industry’s ‘Elite Women’

A director at a leading North West insurance broker has been recognised as one the industry's top women performers. Eleanor Moore, who is Director of Private Clients at Broadway Insurance Brokers, features in the latest Elite Women listing compiled by Insurance Business magazine. Organisers have described how the classification is a tribute to the "excellence and tenacity" shown by the individuals named and is made up of some of the UK's best known insurance executives. Ms Moore said that her inclusion was "a very welcome personal surprise" but added that it underlined the standards which she and her colleagues at

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20 Questions with Matt Rawsthorne

We get to know Matt Rawsthorne - Private Client Executive at Broadway Insurance Brokers. We recently welcomed Matt Rawsthorne to Broadway’s Private Clients team as Client Executive. Matt arrives at Broadway after eight years at the Reich Insurance Group, and with this, brings a unique insight from both corporate and private insurance divisions. We sit down with Matt for 20 quick-fire questions…   How do you like to start the day? A run followed by breakfast with my son, Louie.   Where did you grow up? Stockport   What’s the best part of your job? Getting to know clients, building

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Different (Brush) Strokes: Art, Assets And Risk Management

Few things have the capacity to stir the soul like culture. Music, film or fine art can move us to a state of exhilaration or despair but can also touch our bank balances too. It is something counted on by the leading museums and galleries at home and abroad. The latest figures show that the world's 100 leading art institutions attracted 71 million visitors between them during the course of 2021. There are seemingly plenty of people with the means and the motivation not just to gaze in awestruck fashion at works by famous artists like Botticelli, Basquiat and Banksy

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20 Questions with Jacqui Shaw

We get to know Jacqui Shaw - Client Executive at Broadway Insurance Brokers. Earlier this year, we welcomed Jacqui Shaw to Broadway's Private Clients team as Client Executive. Jacqui brings with her over 37 years of experience in the insurance profession as a renowned private client specialist. We sit down with Jacqui for 20 quick-fire questions... How do you like to start the day? Taking our 2-year-old energetic boxer dog Luna for a walk Where did you grow up? Macclesfield What’s your favourite book? The book of lost names What’s your favourite song of all time? Pink ‘So What’ What

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20 Questions with Karen Waugh

We get to know Karen Waugh - Client Executive at Broadway Insurance Brokers. How do you like to start the day? With a hug from my husband. What’s the best part of your job? Meeting people whether that be clients, insurers or introducers. What’s the most spontaneous thing you’ve ever done? Booked a cruise whilst watching Cruising with Jane MacDonald on TV! How would your friends and family describe you in three words? Loyal, fun and sparkly! What’s your favourite song of all time? My Way by Frank Sinatra as it reminds me of my dad Who’s your favourite movie

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Crime Watched: Patterns And Perpetrators

You don't necessarily need me to tell you that we live and work in a world which is, in some senses, very much different to that which existed only three years ago. Many of our long-established patterns were completely and perhaps irrevocably changed by the pandemic. However, certain familiar elements - including some which are decidedly unwelcome - have gradually returned. Take crime, for instance. The Office for National Statistics (ONS) has published crime figures for England and Wales covering the 12 months to September last year. They are comprised of what the ONS describes as the first face-to-face interviews

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Direction Of Travel: Risk, Change, Challenge And Choice

Before any journey of any real length, it's always necessary to devote at least a few moments' thought to some priorities. Where are we heading and why? How do we plan to get there and how quickly do we intend to arrive? Along the way, it might even be useful to stop and check that we're on the right track. That can be particularly important to reassure those who are going with us, who we might have left behind or for those individuals who we plan to meet at our destination. Setting out or revising an intended direction of travel

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Marking Time: Owning And Protecting Designer Watches

Of all the personal possessions which we might own over the course of our lives, arguably few carry as much significance as a watch. Beyond their basic function of telling the time, they can be loaded with sentiment and status - often, for instance, being among the most cherished objects handed down to successive generations. Buying a designer watch is also a relatively common way for men and women to reward themselves for personal or professional success: a way of showing themselves and the wider world that they have achieved anything notable. Whatever the reason, watches are of value and,

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Pillar To Post: Royal Mail And The Cyber Threat

  Over the last two decades, the international delivery industry has undergone something of a paradigm shift. The advance of short-form electronic communication, such as texts, e-mails and even video calls, has led to a steep decline in the number of letters handled by national postal services around the globe. Last month, the Universal Postal Union - the United Nations' agency which co-ordinates the worldwide postal system - issued figures showing just how severe the drop has been. They detail how, in 2021, Royal Mail saw 22 per cent less mail than the year before. Royal Mail's own latest annual

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Strategy, Uncertainty…and Mike Tyson

The start of the New Year is when we traditionally set our personal and professional targets for the 12 months to come. Many readers will no doubt agree, however, that sticking to resolutions becomes progressively more difficult as the weeks and months elapse. Establishing a strategy is a key ingredient but not the entire recipe for success in itself. What is important is how a company and its preparations copes with the actual challenges placed before it Or, as the former world heavyweight boxing champion Mike Tyson put it, "everyone has a plan until they get punched in the mouth".

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‘Civilisation’ And Cyber Threat: Using Data To Tackle Digital Dangers

Technology has presented us with immense benefits for our home and work lives. The most important arguably include convenience and connectivity. Tasks which once might have been costly in terms of time or expense, such as interacting with friends and family, attending meetings, shopping or watching movies, can now be completed in seconds from the comfort of our armchairs. However, being so connected to individuals and organisations who might be half a world away has its downsides too. It means that we leave a digital footprint, traces of our personal information which can be of great value to criminals. Back

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False Economy: Rising Living Costs And Cutting Insurance Cover

There's little doubt that we're in the middle of what is an extremely challenging time for many households across the UK. A combination of circumstances has hit many families squarely in the pocket. Last month, the Bank of England announced that it expected the UK to enter the longest recession in history and one which might result in half a million people losing their jobs. Two weeks later, new figures published by the House of Commons' Library revealed that rising food and energy prices meant inflation was 11 per cent higher than last year. Recession and inflation might sound relatively

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All Present And Correct: A Different Type Of Christmas Claus(e)

Although we're nearing the time of year when we crane our necks to catch sight of a certain sleigh and reindeer above snowy rooftops, we know that it's not just Santa who likes to give gifts at Christmas. In spite of economic conditions which may mean that festive spending is rather more restrained than usual, there is plenty of evidence that people are still likely to splash out on presents for friends and family. One forecast has already suggested that the cost of Christmas for UK households this year will be almost two-thirds more than 12 months ago. Some of

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Hello-Ho-Ho: Managing Risk In A Winter Wonderland

As I write, there's now less than a week until Christmas Day. For many people, it's a time to switch off and enjoy the festivities with family and friends. However, there are other individuals apart from Santa for whom the holiday period doesn't necessarily mean a chance to put their feet up. The emergency services work hard all year 'round, of course. Even so, the National Health Service (NHS) is this year preparing to use what have been described as "war rooms" during what it believes might be the busiest winter on record. Whilst the insurance industry might not be

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Final Whistle: Will Sterling’s World Cup Burglary Be Watershed Moment?

As the World Cup currently taking place in Qatar heads into the final stages, we have a little more clarity about which team will emerge as the overall winners. Some would say that's particularly welcome, given that this tournament has arguably been the strangest in the history of the competition. Before the matches began in earnest, it seemed that the event would be dominated by controversy about the fact that it was taking place in middle of the season, complaints about the choice of host country and efforts by organisers to control what players and spectators said and even wore.

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20 Questions with Andrew Thorn, Senior Underwriter

20 Questions with Andrew Thorn We sat down to talk to Senior Underwriter Andrew Thorn from Brit, London.    How do you like to start the day?  Exercising if possible, it’s great for the mind. This has reduced following baby number 2…..   What’s the best part of your job?  Delivering results, working closely with brokers, and developing and maintaining relationships. Working in a friendly, fun team.   What’s your favourite object in your office? The internet now! A nicer comfier chair compared to home.   How would your friends and family describe you in three words? Hopefully funny, caring

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Broadway Director Honoured With Insurance Industry Award

One of the key individuals behind the rapid rise of Broadway Insurance Brokers has been acclaimed for her "significant and valuable contribution" to the insurance industry. Private Client Director Eleanor Moore has been given the President's Award by the Chartered Insurance Institute (CII). The Institute's current President, Peter Blanc, explained that the honour is "only awarded when there is a suitably deserving candidate". During the pandemic, Ms Moore became the first individual to serve consecutive terms as head of the Insurance Institute of Manchester and was responsible for introducing a series of initiatives to support the professional and personal development

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‘A Day In The Life’ Of Eleanor Moore, Director Of Private Clients

We get to know our Director of Private Clients, Eleanor Moore a little better. She takes us on a typical day in her life and shows us what it’s like working at Broadway. Morning I start the day with a coffee and of course a stretch and a cuddle with the dog. Then it’s time to check my emails that have arrived overnight and prioritise my workload for the day. I tend to work remotely and also from our offices, usually from home twice a week and then in the offices the rest of the time. This can vary week

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‘A Day In The Life’ of Bob Eccles, Executive Loss Adjuster

Bob Eccles, Executive Loss Adjuster (Private Clients) at McLarens in Manchester tells us all about his role. "I have over 30 years of experience in the insurance industry, having worked for GAB Robins, Crawfords, and Criterion, before recently re-joining McLarens on 12th July 2021. My first working day at McLarens on Monday 12th July coincided with the London floods, and my first day on appointments was on that very Thursday. Instead of following the usual practice of spending two weeks on training courses, induction sessions and meetings with colleagues, I was literally in at the deep end seeing flood claims

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Definitely, (Not) Maybe: Cyber Insurance And Disclosure

Let's face it, the world of insurance can seem complicated to many people who don't work in it. At its best and most effective, it's a three-way process - a clear dialogue between those wanting cover, their brokers and the underwriters employed by insurers. Nevertheless, some individuals and small businesses prefer to deal directly with insurers. Given that they may not be absolutely familiar with what is entailed, there is at least the potential of problems arising. One difficulty is in relation to disclosure, the full and frank provision of information by intended policyholders to ensure that cover is appropriate.

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Are (Insurance) Friends Really Electric? AI And The Customer Experience

There's little doubt that technology has radically impacted our lives and I don't think that I'd be alone in arguing that, for the most part, it has had a beneficial effect. The pace of development shows little sign of slowing down either. It's hard to believe that less than 200 years ago, the world marvelled at the first passenger rail service. Yet in the last half-century, we've sent humans to the moon in a rocket with less processing power than one of today's mobile 'phones and made computers which slip neatly into our pockets more capable than machines which not

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That Sinking Feeling: Client Service And Subsidence

As the centuries-old saying goes, an Englishman's home is his castle. In many cases, it is also his main asset. Last month, the Office for National Statistics (ONS) detailed how the average house price in the UK was £286,397 - a rise of more than two-thirds (68.4 per cent) in the course of the last decade. It is of no small concern for Englishmen, women and children, then, for an increasing number of individuals across the country to discover that their castles are potentially built on unstable foundations. Another summer of record temperatures and prolonged periods without rain has prompted

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Resilience And Results: The Lessons Of Broadway’s First Two Years

In a sense, the end of a financial year for any business has echoes of December the 31st for the rest of the general population. It offers the opportunity to reflect on progress made and the intended direction of travel for the future. However, that consideration is usually more sober - and, hopefully, with an absence of fireworks - than New Year's Eve. As I write, Broadway has completed a second successful year since its launch. Over the last 12 months, we have seen further solid growth across all of the key indicators of our operations. The value of the

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Mind The ‘Insurance Gap’: Inflation And Adequate Cover

Having insurance cover certainly provides peace of mind. Yet the reason why we put cover in place is more than merely psychological. It means that should our loved ones, our property or our businesses experience theft, damage or death, we will either be able to repair the physical or commercial injury, or be adequately compensated for our loss. When it comes to property, for instance, an important part of that process is establishing an accurate valuation at the very outset. That ensures that you may be totally reimbursed should you have to make a claim. Should you not cover up

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